|Type of Charge||Description||Charges|
|Fuel and Security Surcharges (FSS)||A variable percentage||This is a constantly fluctuating charge please check website for current FSS.|
|Over Weight Piece||A piece that has an actual weight that exceeds 69.00kg. The surcharge is applied only once per HAWB.||32.00 GBP per shipment + FSS
|Over Sized Piece||A piece that has a dimension on one side in excess of 119.00 cm. The surcharge is applied only once per HAWB and will not be applied in addition to the Over weight Piece surcharge.||32.00 GBP per shipment + FSS
|Over Handled Piece||A fixed surcharge is applied to any pallets within a shipment that because of its shape, packaging or content is not stackable. The Over Handled Piece surcharge applies to all export and import shipments.||62.00 GBP per shipment + FSS
|Address Correction |
export / import VIA DHL EXPRESS ONLY
|A surcharge is applied to any shipment that has an incorrect delivery address at the time of export or import and the delivery cannot be fulfilled after making efforts at the destination to determine the correct address.||10.00 GBP per International shipment.
5.50 GBP per Domestic shipment.
|Shipment Insurance |
Via DHL EXPRESS ONLY
|The provision, at individual shipment level, of declared value coverage above Standard Liability for the amount necessary to repair or replace a shipment in the event of physical loss or damage. See www.dhl.co.uk/service_options for details.||2.00% of the replacement value with a minimum charge of 17.00 GBP.
|Free Domicile (DDP / DTP)|
|At the Shippers request, an setup fee for arranging invoicing of duties and taxes to the|
Shipper instead of the Receiver.
|Setup fee of 25.00 GBP per shipment|
|Free Domicile (DDP / DTP)|
Taxes and Duties
|At the Shippers request, an administration charge for invoicing duty and tax amounts levied and paid at destination to the Shipper instead of the Receiver.|
NB: We are not obliged to supply duty and tax amounts in a specified time frame.
|2.00 % of the duties and taxes after conversation of local charges to GBP.
(please note that DDP invoice(s) are immediately payable upon receipt)
|Exhibitions||Shipment to an exhibition centre may incur additional charges before delivery can be completed there maybe additional charges for entrance to the exhibition centre, car park fee, and waiting time etc.||Cost + 15.00%
|Returns and Undelivered Shipments||Any shipments which cannot be cleared or delivered and returned to destination.||Cost + 15.00% + FSS
|Customs - High Value Entries||Shipments which have a value of more than 2000 GBP require a full declaration to HMRC prior to export from UK. NB: Tariff codes declaration should be made by the original supplier.||25.00 GBP per shipment
|Hard Copy||Proof of delivery is a method to establish the fact that the recipient received the contents sent by the sender.||5.00 GBP per shipment. This charge will only be applied if the HARD COPY POD is NOT different from the electronic version which has already been provided.
|Re-packing||Shipment tendered to us and deemed not suitable for transport due to insufficient packaging.||We can arrange for the shipment to be re-packed by a professional packing company and our charges will be the actual cost of
re-packaging plus 25.00%
|Re-delivery||Shipments which cannot be delivered at 1st attempt through no fault of our agents. ||Re-deliveries will be charged at cost for the actual delivery at destination plus 15.00% when applicable. + FSS
|Failed Collections||Any shipments which cannot be collected by us or our agents at the agreed time and date or subsequently cancelled without prior notice.||Failed collections will be charged at destination costs plus 15.00% when applicable + FSS
|Invoice by Post||Viva Xpress Logistics issues all invoices as |
e-invoices. We can send a hard copy invoice by post if you require
|7.50 GBP per invoice sent via post.
|Minimum Invoicing||Viva Xpress Logistics has a minimum invoicing policy of 15.00 GBP per invoice.||15.00 GBP minimum per invoice.