Category: News

July 13, 2017

All shipments going to Australia must have a full and correct description of goods. Failing to put full description will result in penalties enforced and the shipment may be confiscated and destroyed by Australian customs  and penalties or relating charges which in turn will be passed to the shippers.

For example; goods , samples , household goods is not sufficient, a full and proper description of items is needed.

Click here for more information about Australian Customs Requirements.

July 11, 2017
Dear Customer.

We would like to advise all our customers and agents that Viva Xpress Logistics will be carrying out essential IT Upgrades on Wednesday 12th July 2017 between 12pm – 2pm.

This will mean that we will not have any access to email / phones / internet for the time period.

Kind regards,

Viva Xpress Logistics

July 4, 2017


Due to the implementation of GST (Goods and Services Tax) in India with effective date from 1st July 2017, please take note of the following;

All commercial shipments for India will need the GST number of the shipper (for Exports) or the consignee (for Imports) for correct and smooth clearance. The GST number along with the HS code should be clearly shown on the commercial invoice.


Any commercial import shipment without a GST number will be detained, therefore if the shipper can have the GST number shown on the invoice provided along with the shipment will help with the quick clearance process.

Kind regards,

Viva Xpress Logistics.

February 10, 2017

What is a ‘Denied Party’?

A ‘denied party’ is an individual or entity that is subject to sanctions imposed by the UN, EU, US or another relevant authority. It is strictly prohibited for any other carrier, to transport shipments on behalf of or to these individual or entities.

What is the sanctions listing?

A governing sanctions list is a listing of known denied parties (individuals or entities), that are prohibited from shipping goods around the world. This could be due to a number of reasons – one very sever example being a direct link to a terror organisation.

We have to place any shipments on hold that are a potential match while they are investigated by customs. Unfortunately we are unable to provide a time frame for this to be completed. 

Presently DHL Express are the only carrier which is fully apply the Denied Party on export shipment and below is a brief explanation of the procedure applied by DHL Express.

What does DHL do? 

DHL as an approved economic operator, is deemed responsible to perform its own due diligence and ensure that they are not facilitating the transportation of goods for individuals or entities listed on a government sanctions list. To do this,  DHL has a dedicated team of professionals based in Prague, that screen shipments constantly for the validity of each match or link between the shipper, consignee and those listed on the governing sanctions list.

What if there is a match?

Should there be a potential match between a denied party and the shipper or recipient on the paperwork of a shipment, we may be asked to contact the UK shipper or receiver to provide further information to release the goods. In the majority of cases, this is simply to demonstrate that DHL have sufficient evidence to prove that the shipper or receiver is not the same individual or entity that is listed on a governing sanctions list.

Please monitor the system for updates. If anything is needed we will contact yourselves directly.

April 15, 2016

Saudi Arabia – New Customs Rules

Last updated 15/04/2016 at 14:44

Please note Saudi Customs are now being strict on any imports of all shipments into the

For all shipments routed to consumer (private individuals) ID details are required for clearance purposes this MUST be printed / written on the HAWB and Invoices.

For all Shipments routed to Business address´s customs are requesting the copy of the customer
registration certificate.

We will endeavour to stop any shipments from exports which are tendered to us, but be aware any shipments which have managed to travel to Saudi Arabia without correct required information may automatically sent back to origin and all costs will be passed back accordingly for the return.

March 8, 2016

France – Transport Strike on 9th March 2016

Last updated 08/03/2016 at 18:00

On 9th of March 2016 the trade unions have called a transport strike in France. The strike will start tonight from 20.00 and will be tomorrow whole day. Therefore, due to the traffic jam and perturbation the deliveries or pick up may hampered.

There will be also students manifestation against the upcoming labour law in main French cities.
We as usual will do our best to achieve all deliveries and pick/ups and will keep you updated.


February 24, 2016


India – Non Document Shipments…

Last updated 24/02/2016 at 11:00

As per the new regulations in India, all express non-document shipments destined to India will need to include both a KYC form (Know Your Customer) and an Authorization letter provided by the receivers upon clearance.

Consignees will receive a link to fill out the KYC by email and SMS,once their incoming shipments are processed in our system. Therefore,please make sure to provide complete and accurate data before sending your shipments, and include the consignee’s email under the receiver’s reference field on the waybill. Receivers will only be required to provide the KYC when receiving shipments for the first time through our agent, as these details will be saved in our system based on the receiver’s Registered Telephone Number and Email ID.


December 28, 2015

Italy – Possible delays in Milan…

Last updated 28/12/2015 at 17:00

We have been advised that City Council of Milan today has decided to stop and block of areas in Milan to vehicle traffic on the 28th, 29th and 30th December 2015 this is a measure to reduce pollution figures in Milan as the figures have bee above normal for several weeks now.

This measure will be extended to most municipalities in the province of Milan. Presently we are not we are not able to advise if the freight vehicles will be exempt from this provision so it is possible that during these 3 days we are unable to guarantee deliveries and pick up in the Milan area.

November 27, 2015


Egypt & Syria

Last updated 27/11/2015 at 11:43

We have been advised by TNT Global Security department that we TNT will not accept any material originating in Syria & Egypt with immediate affect, please ensure staff and departments within your organisation are made aware of this.

Thank you in advance for your co-operation. If you have any questions please do not hesitate
to contact us.