Five horizontal stripes: three blue and two white. A red equilateral triangle at the left of the flag, partly covering the stripes, with a white five pointed star in the centre of the triangle. A shield in front of a fasces crowned by the Phrygian Cap, all supported by an oak branch and a laurel wreath


ISO Code: CU

Capital City: Havana

Area: 109,884 km2

Population: 11,238,573

Currency: Peso (CUP)

International Dialling Code: +53

Agent Information

DHL Express

Avenida 1ra y 26

Miramar Playa


tel: +53 7 204 1876


Please note that you will need a DHL tracking number for your shipment which can be obtained by contacting our customer services.

Service Areas and Zip Codes

2-3 day ex LHR


2-4 days ex LHR 

Cuba AOD

Should you have requirements for any kind of specials or timed delivery options please contact customer services via email at or by calling +44 (0)1753 210700.

Please note whilst we endeavor to ensure all information is correct, Viva Xpress Logistics (UK) Limited cannot be held responsible for any errors on zone listings.

Customs & Clearance Information at destination

Please note that there are currently trade restrictions between USA and Cuba and any goods originating from US can be imported.

Shipments to companies require original copy commercial invoice with complete break down of contents and individual value.

Shipments to private individuals (personal items) are subject to duties and taxes once above 1.5 kilos

Maximum weight of any non-document shipment without prior approval is 10 kilos

Shipments containing electronic items cannot be mixed with other miscellaneous items and must be sent separately under their own awb.

Alcohol, Grains/Plants, Meat, Fruit and Milk products are prohibited from import

FREE DOMICILE (DDP) service is NOT available to Cuba.

Cuba - Indemnity Letter

Last updated 15/08/2019 at 13:14

We have been advised that effective from today any documents and non-document shipments to Cuba there is a pre-export requirement whereby your customer must read and complete a Sanctions Warranty and Indemnity Letter before handing the shipment to us. Any shipments which are tendered to Viva Xpress Logistics which does not have the copy of this Sanctions Warranty and Indemnity Letter will be held until a copy is sent to us...

Prohibited Items

click here for detailed list

As well as the attached list, Alcohol, Grain/Plants, Meat, Fruit and Milk products are forbidden from import.


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