Dominican Republic




ISO Code: DO

Capital City: Santo Domingo

Area: 48,442 km2

Population: 10,802,780

Currency: Peso (DOP)

International Dialling Code: +1 809, +1 829, +1 849

Agent Information

DHL Dominicana SA

Av. Sarasota 26

Santo Domingo

tel: +1 809 09 534 7888


Please note that you will need a DHL tracking number for your shipment which can be obtained by contacting our customer services.

Service Areas and Zip Codes

2-3 day ex LHR

Santo Domingo

2-4 days ex LHR 

Dominican Republic AOD

Should you have requirements for any kind of specials or timed delivery options please contact customer services via email at or by calling +44 (0)1753 210700.

Please note whilst we endeavor to ensure all information is correct, Viva Xpress Logistics (UK) Limited cannot be held responsible for any errors on zone listings.

Customs & Clearance Information at destination

Any shipments which require formal import must have AWB and invoices clearly stating “Formal Import” in the description of Contents field, otherwise it may not receive customs clearance.

All invoices and AWB MUST have consignee’s TAX ID or the shipment will NOT be processed for clearance and will be automatically returned to origin any penalties and all charges relating to the return will be invoiced back to your company.

Values declared on the AWB and Invoice must be a realistic market value.

Commercial invoices must be on company letterhead and hand written invoices will not be accepted. Invoice MUST state detailed description of goods, quantity, per item value, total value, country of origin and incoterms.

Clearance delay can be around 4 days for the valuation of duties if all documentation is correct.

Consignee will be informed on the amount to be paid. All paper work must be original and commercial invoice must be detailed including any brand names.

FREE DOMICILE (DDP) service is available. If you require a DDP this must be requested before the export on the shipment.

Personal effects must be cleared by the actual consignee our agent can assist with the clearance if the consignee is willing to pay duties & taxes based on the value stipulated by customs after inspection. Cannot be ‘samples/gifts’ and will be returned without any notice. Creams/Cosmetics can be exported as long there is a full description such as ’50 ml Rose hand and cuticle nail cream’ MSDS must be filled out and declared as non-dangerous. Creams: phytosanitary permit required also a public health certificate by the consignee.

Jewellery: the consignee will need to come into customs and collect this.

Prohibited Items

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