ISO Code: IN
Capital City: New Delhi
Area: 3,287,590 km2
Currency: Indian Rupee (INR)
International Dialling Code: +91
DHL Express (India) Pvt. Ltd
801a, Silver Utopia, 8th Floor
Cardinal Gracias Road, Chakala
Andheri (east) Mumbai 400099
tel: +91 22 6678 9000
fax: +91 22 2825 4387
Please note that you will need a DHL tracking number for your shipment which can be obtained by contacting our customer services.
Service Areas and Zip Codes
2-3 day ex LHR
2-4 days ex LHR
Should you have requirements for any kind of specials or timed delivery options please contact customer services via email at firstname.lastname@example.org or by calling +44 (0)1753 210700.
Please note whilst we endeavour to ensure all information is correct, Viva Xpress Logistics (UK) Limited cannot be held responsible for any errors on zone listings.
Customs & Clearance Information at destination
GST IMPLEMENTATION – INDIA CUSTOMS UPDATE
Due to the implementation of GST (Goods and Services Tax) in India with effective date from 1st July 2017, please take note of the following;
All commercial shipments for India will need the GST number of the shipper (for Exports) or the consignee (for Imports) for correct and smooth clearance. The GST number along with the HS code should be clearly shown on the commercial invoice.
THIS IS NOT APPLICABLE FOR PERSONAL SHIPMENTS TO INDIA.
Any commercial import shipment without a GST number will be detained, therefore if the shipper can have the GST number shown on the invoice provided along with the shipment will help with the quick clearance process.
As per the new regulations in India, all express non-document shipments destined to India will need to include both a KYC form (Know Your Customer) and an Authorization letter provided by the receivers upon clearance.
Consignees will receive a link to fill out the KYC by email and SMS,once their incoming shipments are processed in our system. Therefore,please make sure to provide complete and accurate data before sending your shipments, and include the consignee’s email under the receiver’s reference field on the waybill. Receivers will only be required to provide the KYC when receiving shipments for the first time through our agent, as these details will be saved in our system based on the receiver’s Registered Telephone Number and Email ID.
All imports attract duties.
Formal import entries can take an additional 2-3 days in some cases.
Pro-Forma and hand written invoices are NOT accepted by customs.