ISO Code: ID
Capital City: Jakarta
Area: 1,904,569 km2
Currency: Indonesian Rupiah (IDR)
International Dialling Code: +62
Siemens Business Park, Building F
JI MT. Haryono Kav. 58-60
Jakarta Selatan 12780
tel: +62 21 7917 3333 (24 hours)
fax: + 62 21 7919 6688
Please note that you will need a DHL tracking number for your shipment which can be obtained by contacting our customer services.
Service Areas and Zip Codes
3-4 day ex LHR
2-4 days ex LHR
Should you have requirements for any kind of specials or timed delivery options please contact customer services via email at firstname.lastname@example.org or by calling +44 (0)1753 210700.
Please note whilst we endeavor to ensure all information is correct, Viva Xpress Logistics (UK) Limited cannot be held responsible for any errors on zone listings.
Customs & Clearance Information at destination
Shipments should be accompanied with detailed invoice and packing list.
Import duties and other charges for import will be applied to ALL non-dox shipments. Duty levels vary between 0-20%, Vat between 10-20% and additionally an income tax charged between 2.5 – 15%. For Shipments where consignee tax I.D is shown they will apply only a maximum of 7.5% income tax.
It is mandatory for consignee to provide a POA letter to transport company for import of their goods, POA’s can only be valid for one month and have to be updated and re-submitted by consignee regularly.
As well as the above list, (strangely): Any printed matter in the Indonesian language (Bahasa) or in Chinese Characters.