ISO Code: ID

Capital City: Jakarta

Area: 1,904,569 km2

Population: 255,461,704

Currency: Indonesian Rupiah (IDR)

International Dialling Code: +62

Agent Information

DHL Express

Siemens Business Park, Building F

JI MT. Haryono Kav. 58-60

Jakarta Selatan 12780

tel: +62 21 7917 3333 (24 hours)

fax: + 62 21 7919 6688


Please note that you will need a DHL tracking number for your shipment which can be obtained by contacting our customer services.

Service Areas and Zip Codes

3-4 day ex LHR


2-4 days ex LHR 

Indonesia AOD

Should you have requirements for any kind of specials or timed delivery options please contact customer services via email at or by calling +44 (0)1753 210700.

Please note whilst we endeavor to ensure all information is correct, Viva Xpress Logistics (UK) Limited cannot be held responsible for any errors on zone listings.

Customs & Clearance Information at destination

Shipments should be accompanied with detailed invoice and packing list.

Import duties and other charges for import will be applied to ALL non-dox shipments. Duty levels vary between 0-20%, Vat between 10-20% and additionally an income tax charged between 2.5 – 15%. For Shipments where consignee tax I.D is shown they will apply only a maximum of 7.5% income tax.

It is mandatory for consignee to provide a POA letter to transport company for import of their goods, POA’s can only be valid for one month and have to be updated and re-submitted by consignee regularly.

Prohibited Items

>click here for detailed list

As well as the above list, (strangely): Any printed matter in the Indonesian language (Bahasa) or in Chinese Characters.


>click here for monthly worldwide holiday list