Centered red circle on a white rectangle. Golden circle subdivided by golden wedges with rounded outer edges and thin black outlines.


ISO Code: JP

Capital City: Toyko

Area: 377,924 km2

Population: 126,214,523

Currency: International Symbol ¥ Pronounced (Yen) Japanese Symbol 円 (or 圓 in Traditional Kanji) Pronounced (En) (JPY)

International Dialling Code: +81

Agent Information

DHL Express


tel: +81 3 3522 2500


Email: jpycy@dhl.com

Please note that you will need a DHL tracking number for your shipment which can be obtained by contacting our customer services.

Service Areas and Zip Codes

2-3 days ex LHR

Tokyo City

3-4 days ex LHR 

Japan AOD


Should you have requirements for any kind of specials or timed delivery options please contact customer services via email at support@vxlnet.co.uk or by calling +44 (0)1753 210700.

Please note whilst we endeavour to ensure all information is correct, Viva Xpress Logistics (UK) Limited cannot be held responsible for any errors on zone listings.

Customs & Clearance Information at destination

All Non-Documents (NDOX) shipments are subject to formal clearance.

Documents which are more than 10kg will have to be sent as non-documents and clearance will have to take place upon arrival.

Values declared on the AWB and Invoice must be a realistic market value.

Commercial invoices must be on company letterhead and hand written invoices will not be accepted.

Private shipments to Japan will require Customs inspection before being able to be delivered to the final consignee.

Non-Documents – Zero value must not be declared on the invoice. If the shipment is not for sale the invoice should clearly state NO COMMERCIAL USE, THE DECLARED VALUE IS FOR CUSTOMS PURPOSE ONLY.

Invoice MUST state detailed description of goods, quantity, per item value, total value, country of origin and incoterms.

FREE DOMICILE (DDP) service is available.

Prohibited Items

>click here for detailed list


>click here for monthly worldwide holiday list