ISO Code: MX
Capital City: Mexico City
Area: 1,972,550 km2
Currency: Peso (MXN)
International Dialling Code: +52
DHL Express Mexico S.A de C.V
Av. Fuerza Aerea Mexicana # 540
Deleg. Venustiano Carranza
tel: +52 5345 7000
Please note that you will need a DHL tracking number for your shipment which can be obtained by contacting our customer services.
Service Areas and Zip Codes
2-3 days ex LHR
2-4 days ex LHR
Should you have requirements for any kind of specials or timed delivery options please contact customer services via email at firstname.lastname@example.org or by calling +44 (0)1753 210700.
Please note whilst we endeavour to ensure all information is correct, Viva Xpress Logistics (UK) Limited cannot be held responsible for any errors on zone listings.
Customs & Clearance Information at destination
Any shipments which require formal import must have AWB and invoices clearly stating “Formal Import” in the description of Contents field, otherwise it may not be properly cleared.
All invoices and AWB MUST have consignee’s TAX ID or the shipment will NOT be processed for clearance and will be automatically returned to origin any penalties and all charges relating to the return will be invoiced back to your company.
Values declared on the AWB and Invoice must be a realistic market value.
Commercial invoices must be on company letterhead and hand written invoices will not be accepted.
Invoice MUST state detailed description of goods, quantity, per item value, total value, country of origin and incoterms.
FREE DOMICILE (DDP) service is available. If you require a DDP this must be requested before the export on the shipment.
Personal effects must be cleared by the actual consignee our agent can assist with the clearance if the consignee is willing to pay duties & taxes based on the value stipulated by customs after inspection.
Cannot be ‘samples/gifts’ and will be returned without any notice. Creams/Cosmetics can be exported as long there is a full description such as ’50 ml Rose hand and cuticle nail cream’ MSDS must be filled out and declared as non-dangerous.
Storage fees can apply over 2 days being on hold or immediate return/destroy if the cnee is taking to long to clear the shipment in extreme cases.
The consignee must provide DHL with an import sanitary permit provided by the Mexican ministry of health (SSA)
Jewellery: consignor must provide commercial invoice with the breakdown values & country of origin. Jewellery is allowed in by 3 pieces MAX. Costume Jewellery by 20 pieces MAX. Otherwise an import license is required.