November 11, 2015

  Saudi Arabia – Customs Requirements Last updated 05/11/2015 at 17:00 Please note due to Saudi Arabia customs requirements and as per KKIA Riyadh Customs instructions, any shipments with a value of +2650 USD (Equal to +10,000 SR) will require original COO (Certificate of Origin) and invoices for clearance…

November 11, 2015

  Tunisia – Reminder regarding POD’s Last updated 05/11/2015 at 17:00 All courier deliveries after arrival to Tunisia is delivered for us by RAPIDPOSTE, the state postal organization. RAPIDPOSTE has a monopoly on all express deliveries in Tunisia. Unfortunately, RAPIDPOSTE is unable to provide proofs of delivery to us systematically. We would like to provide…

November 11, 2015

  South Sudan Last updated 05/11/2015 at 17:00 Recently Sudan has split in two becoming Sudan and South Sudan. Any shipments going to JUBA this needs to clearly have South Sudan written on this AWB, Otherwise when it reaches Sudan Sorting Facility this will be returned back to us without being forwarded to final destination….

November 11, 2015

  Turkey – Introduction of Electronic Clearance Last updated 05/11/2015 at 17:00 We have been advised by our agent in Turkey concerning the introduction of Electronic clearance which requires that ALL shipments are pre entered into customs systems in Turkey prior to arrival of material. The descriptions and harmonised tariff codes need to be advised…

November 11, 2015

  Turkey- New Customs Rules & Regulations Last updated 05/11/2015 at 17:00 Turkish Customs will be implementing a new computer system for all customs clearance for express shipments arriving to Istanbul airport and all Express Operators will have to comply with new rules and regulations which will come in to effect as of 1st July…

November 11, 2015

  Ukraine – New Customs Rules & Regulations Last updated 05/11/2015 at 17:00 Due to recent delays in customs clearance of Non-document shipments addressed to private individuals please note the following: 1. The vague/generic description such as following examples – “Spare parts” , “Sample”, “Electric parts”, “Defective parts”, “Ship spare parts”, “Gift”, “Used goods”, “Garment sample”,…

November 11, 2015

  Ukraine – Delivery Information Update Last updated 05/11/2015 at 17:00 Consignments which are address to PRIVATE INDIVIDUAL can only be delivered to the following cities within Ukraine. We will endeavour to stop any consignments which have been consigned to private individual on arrival to our warehouse. However if any consignments which are exported and cannot be…

November 11, 2015

Re-delivery & Undeliverable Consignments… Last updated 05/11/2015 at 17:00 Re-delivery of Consignments: Due to an overwhelming amount of deliveries which are not being completed on the 1st attempt by our agents for reasons which are beyond our control, Viva Xpress has been forced to implement a re-delivery charge back policy to cover the additional costs…

November 11, 2015

  Switzerland – Free Domicile Consignments Last updated 05/11/2015 at 17:00 Consignments for any destinations within Switzerland which are consigned to a “Hotel” or declared as “Exhibition Material” will automatically be processed as Free Domicile to ensure a timely clearance and delivery. Please be aware that if such shipments are given to us for delivery…

November 11, 2015

Non EU Destinations – Shipments over £800 Last updated 05/11/2015 at 17:00 A reminder to all customers that any shipments to NON-EU destinations with a value over £800.00 MUST be accompanied by an invoice showing the shippers valid VAT number and customs commodity code of the goods being sent. This is essential to enable our…