Service Notes

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VXL Global Xpress (A2D) 

All consignments received after the close out will be only exported on the next rotation.
Dangerous Goods, Hazardous Goods, Excepted Quantities, Diagnostic Specimens and Dry Ice are NOT accepted on this service.
Volume based on: 6:1 (6000) and 5:1 (5000) — please see individual country on tariff.
Re-delivery charges will be payable after 1st delivery attempt.
Un-deliverable or returned consignments will be charged at standard import charges and on a per consignment basis.

 

VXL Global - Door to Door (D2D)

Close out times vary depending on the location of the pick up but generally we will require 3 hours notice for booking and pickup to be completed on the same day and last booking will be at 13:00.
Size and weight restrictions apply to certain destinations please check with customer services for more details.
Final rate confirmation will be advised after the shipment has been picked and check weighed and measured for volume.
Although the rates above are given for the entire country a remote area surcharge (RAS) of £16.00 may be applicable for certain areas.
Under no circumstances can any types of Hazardous, Dangerous and Antique goods be shipped on this service.
AWB will be provided at the time of collection and completion of hawb will need to be done by the shipper,
The shipper must retain a copy, the hawb number must be advised to us within 24 hours of pick up.
Non-EU Destinations - Non-document consignments must be accompanied by 3 copies of pro-forma or commercial invoices.
Volume based on 5:1 (5000) i.e. 200kg/m3.
If any of the options 10AM / 12AM / INSURANCE / INCOTERMS on the AWB is selected by the shipper then the relevant charges for such service will be invoiced back to you.

 

VXL ECO - A2D / D2D 

Consignment must be pre-alerted to our office no later than 15:00 on the day of export, close out for all destinations is 16:00.
All consignments received after the cut off, will be only exported the next working day.
Non-EU Destinations - Non-document consignments must be accompanied by 3 copies of pro-forma or commercial invoices.
All HAWB’s must clearly have “VXLECO” written on it or have “VXLECO” sticker otherwise it maybe exported on the express service and higher charges will be payable.
There are restrictions on weight and dimension to certain countries please check with CSV for specific details.
All business is subject to our Terms and Conditions of Trading a copy of which is available on our website.
This service has a minimum of 50kgs chargeable.
Dangerous Goods, Hazardous Goods, Excepted Quantities, Diagnostic Specimens and Dry Ice are not accepted on this service.
Volume based on 4:1 (4000) i.e. 250kg/m3..
All deliveries are subject to customs clearance.

 

VXL Flex - A2D / D2D - EXPORT

Consignment must be pre-alerted to our office no later than 15:00 on the day of export, packages must be at our premises by 16:00 to connect.
All consignments received after the cut off will be only exported the next working day.
1 Non-EU Destinations - Non-document consignments must be accompanied by 3 copies of pro-forma or commercial invoices.
Rates shown are in GBP and do NOT include current FSS - please see website.
All business is subject to our Terms and Conditions of Trading, a copy of which is available on our website.
Maximum weight per piece: 70kg, Maximum dimensions: 120cm x 80cm x 80cm, Maximum weight per shipment: 1,000kg
Maximum weight per pallet: 1,000kg , Maximum dimensions: 120cm x 100cm x 160cm, Maximum weight per shipment: 1,000kg
Dangerous Goods, Hazardous Goods, Excepted Quantities, Diagnostic Specimens and Dry Ice are not accepted on this service.
Transit time shown are for Gate Cities and are not guaranteed.
Island surcharges may apply and service may not be available to certain areas. Please check with CSV
Volume based on 5:1 (5000) i.e. 200kg/m3.
No Trans-Shipment goods are accepted on this service.
Any shipments which miss the close out will only be exported on the next rotation
All HAWB's must clearly have written on them "VXLFLEX" or have a "VXLFLEX" sticker on the top copy of the HAWB, otherwise it maybe exported on the express service and the higher express charges will be payable. (Please note it is YOUR responsibility to clearly mark the airwaybill with required service)

 

VXL Flex - D2A / D2D - IMPORT 

Consignment must be pre-alerted to our office no later than 11:00 on the day of collection.
All request received after the cut off will be only actioned the next working day.
Non-EU Destinations - Non-document consignments must be accompanied by 3 copies of pro-forma or commercial invoices.
Rates shown are in GBP and do NOT include current FSS - please see website.
All business is subject to our Terms and Conditions of Trading, a copy of which is available on our website.
Maximum weight per piece: 70kg, Maximum dimensions: 120cm x 80cm x 80cm, Maximum weight per shipment: 1,000kg
Maximum weight per pallet: 1,000kg , Maximum dimensions: 120cm x 100cm x 160cm, Maximum weight per shipment: 1,000kg
Dangerous Goods, Hazardous Goods, Excepted Quantities, Diagnostic Specimens and Dry Ice are not accepted on this service.
Transit time shown are not guaranteed actual transit time can only be fully confirmed after collection of the consignments.
Island surcharges may apply and service may not be available to certain areas. Please check with CSV
Volume based on 5:1 (5000) i.e. 200kg/m3.
No Trans-Shipment goods are accepted on this service.
Any shipments which miss the close out after collection at the local export station will only be exported on the next rotation.
All collection must clearly have written on them "VXLFLEX" on the subject line of the email, otherwise it maybe collected on the express service and higher express pick up charges may be payable.Please note it is YOUR responsibility to clearly mark the subject the line of the email.

 

VXL Imports - D2A

Collection close out times vary by destination please check with the imports team for precise information
All collections requests received after the cut off will be only be scheduled for the next working day.
All business is subject to our Terms and Conditions of Trading a copy of which is available on our website.
Dangerous Goods, Hazardous Goods, Excepted Quantities, Diagnostic Specimens and Dry Ice are ONLY accepted if this service is available from the destination country and our quote is accepted prior to the actual pick up at destination.
Volume: varies according to destination and service requested please see tariff.
All NON-EU collections will be subject to customs clearance upon arrival to the UK port and import taxes and duties maybe payable.

 

VXL Domestic - A2D / D2D 

All consignments received after the close out will be only exported the next working day.
All business is subject to our Terms and Conditions of Trading a copy of which is available on our website.
Dangerous Goods, Hazardous Goods, Excepted Quantities, Diagnostic Specimens and Dry Ice are not accepted on this service.
Volume based on 6:1 (6000) i.e. 167kg/m3.
Prices excluding FSS & VAT will be charged when applicable.
Re-delivery charges will be payable after 1st delivery attempt.
Un-deliverable or returned consignments will be charged at 6.70 GBP per consignment.

 

Additional Notes - Applicable to all our services

All business is subject to our Terms and Conditions of Trading a copy of which is available on our website.
Dangerous Goods, Hazardous Goods, Excepted Quantities, Diagnostic Specimens and Dry Ice are not accepted on any of the above services.
All deliveries are subject to customs clearance where applicable.
Charges shown do not include current FSS and VAT will be charged when applicable.
All charges shown on this tariff are in GBP.