United Arab Emirates




ISO Code: AE

Capital City: Abu Dhabi

Area: 83,600 km2

Population: 10,312,692

Currency: UAE dirham (AED)

International Dialling Code: +971

Agent Information

Please check with customer services.

Service Areas and Zip Codes

2 days ex LHR

Abu Dhabi



United Arab Emirates

Should you have requirements for any kind of specials or timed delivery options please contact customer services via email at support@vxlnet.co.uk or by calling +44 (0)1753 210700.

Please note whilst we endeavour to ensure all information is correct, Viva Xpress Logistics (UK) Limited cannot be held responsible for any errors on zone listings.

Customs & Clearance Information at destination

All NDOX shipments are subject to formal clearance.

Original invoices mandatory for Free Zone address In Dubai.

Shipment addressed to “JEBEL ALI FREE ZONE” must be clearly marked as such to obtain duty free clearance.

For any shipments which require a formal entry, the AE government charges an electronic customs entry fee of USD 42.00. This is charged back to the consignee at cost.

Values declared on the AWB and Invoice must be a realistic market value.

Commercial invoices must be on company letterhead and hand written invoices will not be accepted.

Invoice MUST state detailed description of goods, quantity, per item value, total value, country of origin and incoterms.

Shipments containing wood packing material must be heat treated or fumigated with methyl bromide in accordance with ISPM#15 guidelines.

FREE DOMICILE (DDP) service is available. If you require a DDP this must be requested before the export on the shipment.

Any shipments which are more than 32kg/pcs cannot travel or be cleared via courier mode.

Prohibited Items

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