ISO Code: US
Capital City: Washington D.C.
Area: 9,826,675 km2
Currency: United States dollar (USD)
International Dialling Code: +1
tel: +1 480 636 2571
Please note that you will need a DHL tracking number for your shipment which can be obtained by contacting our customer services.
Service Areas and Zip Codes
1 day ex LHR
New York City
1-2 days ex LHR
United States of America AOD
Should you have requirements for any kind of specials or timed delivery options please contact customer services via email at firstname.lastname@example.org or by calling +44 (0)1753 210700.
Please note whilst we endeavour to ensure all information is correct, Viva Xpress Logistics (UK) Limited cannot be held responsible for any errors on zone listings.
Customs & Clearance Information at destination
All NDOX shipments are subject to formal clearance.
Values declared on the AWB and Invoice must be a realistic market value.
Commercial invoices must be on company letterhead and hand written invoices will not be accepted.
Shipments which originate from Cuba, Iran, North Korea, Sudan & Syria will NOT be able to clear US customs and may even be seized and destroyed without any notifications.
Customs duties are assessed on the Freight on Board Transaction Value i.e. the value of merchandise entering the country, not including international freight charges or insurance premiums. Therefore, all shipments to be exported to a final destination in the USA should include a value for customs which reflects on the the cost of goods leaving the consignor's facility without freight charges or insurances premiums.
Invoice MUST state detailed description of goods, quantity, per item value, total value, country of origin and incoterms.
Exhibition materials - Consignee / Importer must have a valid US Tax ID &/or SSN#, if not goods must be sent on a CARNET.
Shipments containing wood packing material must be heat treated or fumigated with methyl bromide in accordance with ISPM#15 guidelines.
Customs regulations only allow shipments to remain in bonded facility up to 15 days or penalties with apply. We will authorize our agent to began return procedure on the 10th day to ensure that customs approval is given to the return before the 15th day.
FREE DOMICILE (DDP) service is available.