ISO Code: VN

Capital City: Hanoi

Area: 332,698 km2

Population: 90,630,000

Currency: Dong (VND)

International Dialling Code: +84

Agent Information

DHL - VNPT Express Ltd

6 Thang Long, Tan Binh

Ho Chi Minh City

tel: +84 8 3844 6203


Please note that you will need a DHL tracking number for your shipment which can be obtained by contacting our customer services.

Service Areas and Zip Codes

2 days ex LHR 


3+ days ex LHR

Vietnam AOD

Should you have requirements for any kind of specials or timed delivery options please contact customer services via email at or by calling +44 (0)1753 210700.

Please note whilst we endeavour to ensure all information is correct, Viva Xpress Logistics (UK) Limited cannot be held responsible for any errors on zone listings.

Customs & Clearance Information at destination

Shipments for conferences or seminars must be accompanied with a full invoice stating items, quantity,value and dates of event.

Many items require the consignee to have a permit to import, please check with Viva Xpress customer services prior to export for more information.

FREE DOMICILE (DDP) service is NOT available.

Vietnam Customs Regulations – Food and Health Supplements

The following information relates to the decree implemented by the Food Safety Department (Ho Chi Minh Institute of Public Health Hygiene and Express Customs) in February 2018.

Please be aware that Food and Health Supplements imported by private individuals must be inspected and granted a Food Safety Certificate before carrying out customs clearance.

To obtain the Food Safety Certificate, a Product Self-Declaration Form must also be submitted. As this form cannot be obtained by a private individual it has resulted in clearance delay of such goods to Vietnam.

Shipments without this certification will be automatically classed as RTO's (Return to Origin) in Vietnam. This will remain in force until further notice. A list of commodities impacted can be found attached.

List of Commodities and Classification Codes click here...

Please note that goods imported and stated on the invoice as: Sample, Gift or Personal Luggage – with the accompanying boarding card, green card obtained at customs upon arrival and with a value under two million Vietnamese Dong (approximately 86 USD) – can still be imported by the individual without the requirement of a Food Safety Certificate.

Prohibited Items


>click here for detailed list

As well as above list: Used - secondhand IT equipment with HS code starting 8443,8469,8470,8471,8517,8525,8528,8544 / Any publications or maps with reference to "South China Sea" / Advertising material for alcohol or tobacco products.


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